ENVIRONMENTAL UNCERTAINTY IN HEALTH MANAGEMENT: A LITERATURE REVIEW BASED ON CONTENT ANALYSIS

Abstract

This study addresses the issue of environmental uncertainty in the health sector and uses a content analysis method to examine the studies on this issue in the literature. The research was conducted through the Web of Science database. The articles included in the scope of the study were published between 2000 and 2024 and included environmental uncertainty in the health sector. In total, 11 articles out of 448 articles were analyzed. The document analysis method was used. Secondary data from the Web of Science database were used. The literature search strategy was made with specific search terms, and appropriate articles were selected. The publication years, sample sizes, types of research, keywords used, and other variables were examined. The data obtained were summarized using the Excel program. Sample sizes varied, but mostly small and medium-sized sample groups were studied. Some studies that cannot be accessed in full text (full text cannot be accessed and are not in the database) constitute a limitation. Sources such as master's theses, doctoral dissertations, books, and congress proceedings were excluded from the study. The generalization of scans using only a specific database may be limited. This study was conducted to understand how organizations in the health sector develop strategies to cope with environmental uncertainties and to contribute to the literature. The study results provide valuable insight into how healthcare organizations perceive these uncertainties and how they can strategically manage them.